Terms & Conditions
Welcome to Wbox Logistic (“Company”, “we”, “our”, or “us”). By accessing and using our website, https://wboxlogistic.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Services
Wbox Logistic provides logistics-related services, including but not limited to transportation, warehousing, freight forwarding, customs clearance, permit application assistance, and related supply chain solutions.
All services are subject to availability and may be modified or discontinued without prior notice.
2. Quotations and Pricing
All quotations provided by Wbox Logistic are estimates based on the information supplied by the customer.
Prices may be adjusted due to:
- Changes in shipment specifications
- Fuel surcharges
- Customs duties and taxes
- Regulatory requirements
- Other unforeseen operational costs
3. Customer Responsibilities
Customers agree to:
- Provide accurate and complete shipment information.
- Comply with all applicable laws and regulations.
- Ensure that goods are properly packed and labeled.
- Obtain any required permits, licenses, or approvals unless specifically agreed otherwise.
Wbox Logistic reserves the right to refuse shipments containing prohibited or illegal items.
4. Customs and Regulatory Compliance
Customers are responsible for providing accurate documentation required for customs clearance and regulatory approvals.
Wbox Logistic shall not be liable for delays, penalties, or additional costs resulting from incomplete or inaccurate documentation provided by the customer.
5. Delivery and Transit Times
Estimated delivery times are provided for reference only and are not guaranteed unless expressly agreed in writing.
Wbox Logistic shall not be responsible for delays caused by:
- Weather conditions
- Customs inspections
- Government actions
- Port congestion
- Transportation disruptions
- Events beyond our reasonable control
6. Limitation of Liability
To the maximum extent permitted by law, Wbox Logistic shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
Our liability, if any, shall be limited to the amount paid for the specific service giving rise to the claim.
7. Payment Terms
Payment must be made according to the agreed invoice terms.
Late payments may result in:
- Service suspension
- Additional charges
- Collection actions where permitted by law
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of Wbox Logistic and may not be copied, reproduced, or distributed without written permission.
9. Privacy
Any personal information collected through our website will be handled in accordance with our Privacy Policy.
10. Website Use
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful content.
- Interfere with the operation of the website.
11. Changes to Terms
Wbox Logistic reserves the right to update these Terms & Conditions at any time. Changes will become effective immediately upon publication on this website.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Malaysia.
13. Contact Information
For questions regarding these Terms & Conditions, please contact:
Wbox Logistic
Website: https://wboxlogistic.com
Email: inquiry@wboxlogistic.com